e-Commerce is still pretty new here in the Philippines so many people have not yet experienced the convenience of shopping online. Have no fear — We’re going to walk you through the process of choosing and purchasing a DNA Paternity or other DNA Relationship test step-by-step.
We recommend that you first take a few minutes to read through our FAQ (that stands for Frequently Asked Questions) to help you choose the right test for your situation and to learn a bit about how we will process your order.
Ready to get started? Most people come to us for a DNA Home Paternity Test so we have placed that right on our main page. Simply scroll down to find it like so:
DNA Home Paternity test on our main home page
However, should you need one of our many other DNA tests, such as a grandparentage test, you will find those and more on our menu:
Making a purchase is a 3 step process very much like shopping at your local grocery store:
- View and decide on the items you wish to purchase.
- Add them to your shopping cart.
- Take your cart to the cashier to pay.
The great thing about e-commerce is that you never have to stand in line at the cashier. The computer can handle many customers all at once.
We will now look at each of those steps in more detail, using the popular DNA Paternity Home Test for our example. No matter which test you choose, there is always helpful information below the picture so simply scroll down to view it:
Choosing your test options
When you are satisfied with your selection, click the Add To Cart button. You can make changes to the items in your cart at any time and will not be charged until you complete your checkout so feel free to experiment.
Adding a DNA Paterntity Test to your shopping cart
The cart turns blue, signifying that it is no longer empty.
Non-empty shopping cart
Just click on that blue cart icon to view the contents of your shopping cart and make any changes that you like.
Finalize your shopping cart
We discuss your payment options in our FAQ. When you are ready to pay, click the PROCEED TO CHECKOUT button. Enter your billing address then click the CONTINUE button.
If your shipping address is the same as your billing address there is no need to enter it again. Simply uncheck the check-box and those lines will disappear. Reminder: If you are ordering a Legal test for which chain of custody is being supervised, then your billing and shipping addresses will likely be different as you must ship your test kit directly to the person who will be supervising the specimen collection.
Enter any special instructions for us. There is no need to remind us to hurry as our service is always fast. Then click the CONTINUE button.
Billing and Shipping Addresses
Review your order one last time, choose your method of payment, then click the PLACE ORDER button. If you are paying online with a credit card or Paypal, you will be taken to Paypal’s secure website to complete your payment. If you are paying offline by Smart Money, you will receive an email with payment instructions within a few minutes.
We will keep you informed every step along the way. If you’re curious about what happens next, please check our FAQ. There is no need to email us to inquire as our efficient order management system will not forget about you!
As soon as we receive your payment, we will schedule your test kit for shipment and notify you of tracking information when it is shipped. If you are providing your own testing supplies, we will automatically email you instructions for obtaining and using.
Ordering online is fast, private, and easy as 1-2-3. We hope that you found these instructions helpful and appreciate your suggestions as to how we can improve them.